Read FAQ’s

Yes we do. We deliver equipment anywhere in Kenya. We also deliver around East Africa.

Yes, you may opt to use your own transporter upon supplier approval. However, for your safety, and limitations posed by our suppliers’ insurance policies, it is favorable for supplier haulers to be used for all equipment deliveries and pick-ups.

We have two offices, one in Nairobi, Hamza and the other in Syokimau.

Most of our equipment are located at our yard in Hamza, which is available for viewing. The rest of our equipment are at various sites countrywide.

We rent out road construction equipment. In addition, we also supply Air Compressors. We also do the whole construction works as well if you need us to.

In most cases, yes, other than ordinary wear and tear. For complete details on our hire policies, please refer to the Terms and Conditions which you can download from the hire menu.

The payment terms vary according to the duration of the hire and client credit record. The mobilization and demobilization fee are taken upfront in advance.

All payments due under the Hire Agreement shall be paid via direct bank deposit and M-pesa only. No other payment mode shall be accepted unless authorized by the owner herein in writing.

The prices are as indicated on our catalogue, but occasionally we provide discounts.

The rates are definitely negotiable.

All hire charges quoted are dry charges and include operator salary and general maintenance. The hiree is to pay the operator a daily allowance for accommodation & upkeep to be agreed with the supplier. The hire period is as per the schedule below:

​​​​​​​For example, if you select the hire start date as of 22/06/2020 and the hiring end date as of 27/06/2020, the hire will be for a total duration of 5 full days (i.e. 27 days – 22 days = 5 days or 120 Hours).

Operators shall work 6 days a week for a maximum of 8 hours each day. If the hiree shall require the operator for any period over this, the hiree shall pay KSh 500 for each extra hour to cater for such overtime. Regarding fuel, it is the hiree’s responsibility to refuel the equipment with good quality fuel. This is to be verified by the operator.

RELCO (EA) LTD Suppliers come in all shapes and sizes. From large construction firms to small owners/operators; to equipment dealers and OEMs; equipment owners from across Kenya have been selected following intensive due diligence on equipment quality.

We strive to make every hire experience feel completely effortless. We manage all contracts, payments, logistics and issues for the user and supplier so you never have to worry about the details.

Need help? RELCO (EA) LTD’s customer service team is available to answer any questions you may have when listing or renting your equipment. Email info@relco.co.ke / WhatsApp and a member of our team will respond to you within one business day.

If there is a breakdown of the equipment, the supplier will immediately aim to repair the equipment. However, should the breakdown be irreparable within 3 days, RELCO (EA) LTD will aim to provide a replacement and the hire charge (for the period in which the equipment has been idle due to the breakdown) will be refunded to the hiree.

Before any equipment is hired, we ask everyone that uses RELCO (EA) LTD to provide us with further information. This information must be completed in full before the booking is approved. Information may include (but is not limited to):

• Full Name
• Valid Phone Number and Email Address
• Business Name and Number (if applicable)
• Liability and Damage Insurance Verification (Outlined in the Terms & Conditions)
• Signed Hire Contract